Privacy Policy

At topdoon ("we"), we prioritize your privacy while providing an exceptional experience. This policy outlines how we collect, use, and protect your information when you visit topdoon.com or purchase our products.

1. Information We Collect
Personal Data: Name, email address, shipping address (2026 Brooklyn Street, Roseburg, KY 97470), and payment details when you order.
Browsing Data: IP address, device type, and cookies used to enhance website functionality.
Voluntarily Collected Data: Feedback submitted via email (support@topdoon.com) or the contact form.
2. How We Use Your Information
Purpose
Legal Basis: Processing orders and shipping
Contractual necessity
Responding to inquiries (via email)
Legitimate Interests
Improving the website/user experience
Consent (via cookie banner)
Sending marketing communications (if you opt-in)
Explicit Consent
3. Data Sharing and Third Parties

We will never sell your data. The following information is only shared with:

Payment processors for transactions (Stripe, PayPal)
Shipping carriers for deliveries (FedEx, DHL)
Analytics services (Google Analytics), including anonymized data
4. Your Rights

You can:
✅ Access or delete your data
✅ Opt out of marketing emails
✅ Withdraw consent (email support@topdoon.com)
✅ File a complaint with a supervisory authority

5. Cookies

We use essential, functional, and analytical cookies. You can manage your preferences through our cookie banner or browser settings.

6. Data Retention

We retain the following information:

Active customers: until account deletion
Order history: 5 years (tax/compliance)
Inactive accounts: 2 years
7. International Transfers

Data may be transferred globally and protected by GDPR-compliant security measures.

8. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect data from minors.

9. Security Measures

We implement:

SSL encryption

PCI-DSS compliant payment methods

Regular security audits

10. Policy Updates

Policy changes will be posted here. Important updates will trigger an email notification (if subscribed).

11. Contact Us

For privacy requests or questions, please email:

📧 Email: support@topdoon.com